Japanese Chinese Chinese (Traditional) English French German Spanish
  • Solution home
  • GRANBOARD
  • QR

    • My QR code/lot number is damaged and cannot be recognized.

    Y
    • Modified on: Tue, Oct 1, 2024 at 10:33 AM
    Print

    If the QR code or serial number is unclear or has peeled off, making identification difficult, we will issue a new QR code.


    • A full photo of the front of the GRANBOARD
    • A full photo of the back of the GRANBOARD
    • A photo of the receipt or a screenshot of the purchase history showing the purchase date


    Please prepare the above three items and contact Customer Support.

    Submit a ticket

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.