While using GRAN ONLINE, it has been confirmed that an "Application error" may occur.

This application error is related to the browser you are using. Some browsers do not support features used in the web page, causing the error to appear.

How to Avoid Errors

Use Chrome Browser / Safari Browser

GRAN ONLINE has been tested for compatibility with the latest versions of Chrome and Safari browsers.

Using browsers other than the above may result in unexpected errors.

Notes for Safari Users

According to investigations, it has been confirmed that iOS/iPadOS devices with version 16 or earlier are more likely to encounter this error.

If an error occurs on Safari, please refer to the following:

• Update the OS to iOS / iPadOS Ver.17 or higher.
• If your device cannot be updated to iOS 17, use the latest version of Google Chrome.

Avoid Using Certain Browsers

Investigations by the development team have confirmed that the following browsers are prone to errors:

• Samsung Internet Browser
• Mi Browser
• HUAWEI Browser
• Other non-mainstream browsers
• In-app browsers of SNS apps such as Facebook and WhatsApp