How to Fix Errors When Viewing Entries or Tournament Details

You may encounter errors when viewing the GRAN ONLINE webpage on a smartphone or tablet.

Solutions

If this error occurs, please try the following steps.

01Log out and log back into your account

02Open the tournament link in a dedicated web browser app

Using in-app browsers within apps like Facebook for tournament entries may cause this error. Please use dedicated browsers such as Chrome.

03Try using a different device or web browser app

There may be issues with accessing the tournament webpage on your current device. In such cases, try the following:

• Access the tournament webpage on a different browser app
• Use another smartphone, tablet, or computer