QR

No QR code found on the GranBoard How to reset my QR-verified account My QR code/lot number is damaged and cannot be recognized.

Scoring Error

My GranBoard is recording a specific score by itself. Why is my GranBoard not registering some throws? Why my GranBoard does not recognize out? My GranBoard is not registering the correct score When your score does not been recorded after you hit bull.

LED

LED not lighting up past a certain number in a clockwise direction starting from 7. The LED continues to glow in rainbow colors. LED does not light up properly Does not work with LED MAT / LEDs on the board do not light up normally when connected to LED MAT The LED on the touch sensor does not light up normally (GRANBOARD132 only)

Other

The dart's tip is broken and cannot be removed. The segment might be stuck.

Product warranty policy

About the warranty for GRANBOARD3s / 132 About the warranty for GRANBOARD dash