New Account Registration / Email Address Change / Password Reset
If you do not receive the authentication code email during these operations, please check the following.
Common Scenarios
It may take a few minutes to receive the email.
Also, please check if the email is classified as spam in your mailbox.
Add the Sender's Address
If you have set up email filtering or specified reception settings, please add the following email address to your allowed addresses (whitelist).
no-reply@gran-darts.com
Change Your Email Settings
Check if you have set your email to reject PC email addresses or specified certain senders.
If your anti-spoofing settings are set to "high," you may not receive the email. Please lower the setting and try again.
Change Your Registered Email Address
The authentication emails from the GranBoard App/GranPlayer App are sent in HTML format. Carrier emails might not be able to receive HTML emails, so please try registering with a web-based email service like Gmail, Yahoo! Mail, or Outlook.com (formerly Hotmail).
Trying to View on MMS
The authentication emails from the GranBoard App/GranPlayer App are sent in HTML format. MMS might not be able to receive or display HTML emails, so please try registering with a web-based email service like Gmail, Yahoo! Mail, or Outlook.com (formerly Hotmail).
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