Authorization email not found.

New Account Registration / Email Address Change / Password Reset

If you do not receive the authentication code email during these operations, please check the following.


Common Scenarios

It may take a few minutes to receive the email.

Also, please check if the email is classified as spam in your mailbox.



Add the Sender's Address 

If you have set up email filtering or specified reception settings, please add the following email address to your allowed addresses (whitelist).


no-reply@gran-darts.com



Change Your Email Settings

Check if you have set your email to reject PC email addresses or specified certain senders.

If your anti-spoofing settings are set to "high," you may not receive the email. Please lower the setting and try again.


Change Your Registered Email Address

The authentication emails from the GranBoard App/GranPlayer App are sent in HTML format. Carrier emails might not be able to receive HTML emails, so please try registering with a web-based email service like Gmail, Yahoo! Mail, or Outlook.com (formerly Hotmail).


Trying to View on MMS

The authentication emails from the GranBoard App/GranPlayer App are sent in HTML format. MMS might not be able to receive or display HTML emails, so please try registering with a web-based email service like Gmail, Yahoo! Mail, or Outlook.com (formerly Hotmail).


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