My GranBoard is not registering the correct score

If the number hit by the dart is different from the number registered, there are two possible causes.

1. The segment is stuck
2. The sensor sheet is damaged

1. The segment is stuck

The most common cause of a number continuously reacting is a condition called "stuck," where a specific segment is pressed into the frame, causing continuous reactions.

Is the segment of the continuously reacting number pressed significantly deeper compared to other segments?

2. The sensor sheet is damaged

If checking "1. The segment is stuck" does not resolve the issue, the sensor sheet may be damaged or broken.

***For GRANBOARD 1 / 2 / 3 / 3s / 132***

Please refer to the video link below to open the back cover of the board and check the condition of the sensor sheet.

If the sensor sheet is damaged as shown in the reference image, you will need to replace the sensor sheet.

***For GRANBOARD dash***

Since GRANBOARD dash is not designed for self-maintenance, please do not disassemble it. Contact customer support for assistance.