Why my GranBoard does not register some of the shots?

When the dartboard does not register your score correctly, we recommend readjust the [Board/GAME settings] at first.

Please refer to the attached images for the procedure of adjusting the settings.

1. Adjust "Reaction Interval" in BOARD settings

*About board reaction interval

This lets you adjust the non-reaction time between each throws.

The maximum:1.5 seconds / The minimum:0.6 seconds (The default is set at the maximum.)

The score does not count when the dart hits the board during this unresponsive time.

2. Adjust "Target Area Reaction Sensitivity" in BOARD settings

Select "Set4" (highest sensitivity) and see if it improve your condition.

3. Turn off "Multi-Sensor System" in GAME settings

*GRANBOARD3s/132 ONLY

If the problem persists after adjusting settings, please provide us with following information.

- Receipt of purchase

*To confirm the purchase date and warranty period.