About the Rematch Feature
During a tournament, matches may become unplayable due to network or device errors. When such issues arise, the organizer can use the match card editing feature to rematch the affected matches.
Examples of Situations Requiring a Rematch
- Match progression issues due to network errors
- Progression issues preventing the next LEG from starting
- Inability to resume the game due to other errors, etc.
Steps for a Rematch
01Open the Bracket
02Select the Problematic Match Card
03Tap the Edit Button
04Tap the "Rematch" Button
05Tap "OK"
Once these steps are completed, a rematch notification will be sent to both players, and the match card in question can be restarted from the beginning.
The rematch feature cannot be applied to match cards for completed matches. It is only available for match cards in an in-progress game status, before the match result is finalized.
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