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Solution home
GRAN EYE
Before You Start
Recommended Devices for GRAN EYE
Before Using: Power Adapter Requirements
Before Using GRAN EYE: Wi-Fi Requirements
Before Using: Important Notes for Wi-Fi 6 (802.11ax) Routers
How to Set up GRAN EYE
Install GRAN EYE
Application connection/ setting
Initial Connection Setup for GRAN EYE
Firmware update procedure and notes
How to Reset the Camera to Reconfigure Wi-Fi Settings
How to switch GRAN EYE to another smartphone or tablet
What to do if the camera does not switch to Wi-Fi connection (green light) after scanning the QR code
Causes When the Camera Cannot Be Found
How to fix when the Echo (Base Unit) won’t connect or is not recognized
Base Unit (Echo) LED is solid green but not showing as connected in the app
Scoring is Slow
Scoring is Slow: Initial Checks
Check and Change the AI Model
Review Your Wi-Fi Environment
Darts Not Registering
No Response When Throwing Darts: Initial Checks
No Response When Throwing Darts [1]: Check Pairing
No Response When Throwing Darts [2]: Echo Test
One of the cameras won't connect to Wi-Fi
One Camera Cannot Connect